Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, diversified global aviation, and travel company, which is one of the world’s most acclaimed industry brands.
Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.
As a cabin crew member, you'll provide excellent customer care to passengers while ensuring their comfort and safety throughout the flight. You'll serve refreshments and meals and will also sell gifts and duty-free items to passengers.
As part of your role, you'll be trained to deal with security and emergency situations, which can include administering first aid to passengers.
It's also your responsibility to ensure that all emergency equipment is in working order prior to take-off and that there are enough supplies on board. You'll then take part in a safety demonstration to make sure passengers know how to use the equipment and what the safety procedures are.
Responsibilities
- be professional, punctual, and courteous at all times
- attend a pre-flight briefing, during which you'll be assigned your working positions for the upcoming flight. The crew are informed of flight details, the schedule, the number of infants on board and if there are passengers with any special requirements, such as diabetic passengers or passengers in wheelchairs
- carry out pre-flight duties, including checking the safety equipment and doing security checks, ensuring the aircraft is clean and tidy and that information in the seat pockets is up to date and all meals, drinks, and stock are on board
- welcome passengers on board and direct them to their seats
- inform passengers about safety procedures and ensure that all hand luggage is securely stored away
- check all seat belts and galleys are secure prior to take-off
- make announcements on behalf of the pilot and answer questions during the flight
- serve meals and refreshments
- sell duty-free goods (which can count towards personal targets for commission) and advise passengers of any allowance restrictions in force at their destination
- reassure passengers and ensure they follow safety procedures correctly in emergency situations
- deal with any difficult or inebriated passengers (who may be acting in a rude or anti-social way) politely but firmly, to ensure the safety and comfort of everyone on the flight
- give first aid where necessary
- ensure passengers disembark safely at the end of a flight and check that there is no luggage left in the overhead lockers and no stowaways or suspicious items onboard complete paperwork, including writing a flight report.
Education & Experience
- Minimum High School certification or any higher education
- Fluent English verbal and written comprehension; another language is an additional benefit
- Must be at least 21 years old on the date of joining
- Confident in water and be able to swim with the aid of a flotation device
- No tattoos or body piercing (exception for one earring in the lower lobe of each ear for females only) that would be visible whilst wearing the Etihad uniform (bandages and cosmetic coverings are not permitted)
- No criminal record
- Excellent personal presentation, style, and image
- Willing to serve alcohol, including during the holy month of Ramadan
- Willing to comply with UAE and GCAA visa, medical, and health screening requirements
- CV/ Resume
- Passport
SKILLS
- Communication Skills - Excellent
- Customer Orientation - Excellent
- English Language skills - Excellent
Job Location – 50 destination
- Vienna - Austria
- India - Delhi
- Canada - Toronto Assessment Centre
- Moldova - Chisinau
- Thailand - Bangkok
- Slovenia - Ljubljana
- Belgium - Brussels Assessment Centre
- Spain - Madrid Assessment Centre
- Germany - Frankfurt Assessment Centre
- France - Paris Assessment Centre
- United Kingdom - Manchester Assessment Centre
- United Kingdom - London Assessment Centre
- Germany - Berlin Assessment Centre
- Ireland - Dublin Assessment Centre
- Switzerland - Geneva
- Sri Lanka - Colombo
- Sweden - Stockholm
- Bulgaria - Sofia
- Croatia - Zagreb
- Jordan - Amman Assessment Centre
- Muscat - Oman
- Australia - Sydney Assessment Centre
- Egypt - Alexandria Assessment Centre
- Bahrain - Manama Assessment Center
- Australia - Perth Assessment Centre
- Netherlands - Amsterdam Assessment Centre
- Australia - Melbourne Assessment Centre
- Greece - Athens Assessment Centre
- Spain - Barcelona Assessment Centre
- Germany - Munich Assessment Centre
- Romania - Bucharest Assessment center
- Morocco - Casablanca
- Russia - Moscow Assessment Centre
- Ukraine - Kyiv Assessment Centre
- South Korea - Seoul Assessment Centre
- Egypt - Cairo Assessment Centre
- UAE -Dubai
- Saudi Arabia - Jeddah
- Uzbekistan - Tashkent
- South Africa - Johannesburg Assessment Centre
- South Africa - Cape Town Assessment Centre
- Job Category
- Czech Republic - Prague
- Slovakia – Bratislava
- Portugal - Lisbon Assessment Centre
- Serbia - Belgrade Assessment Centre
- Tunisia - Tunis Assessment Centre
- Belgium - Brussels Assessment Centre 1
- Poland – Warsaw
Application
